My wife and I had been looking at vehicles in the Edmonton area. We are from out of town and had some interest in a potential used vehicle. We dealt with Frannie. Although we did not buy a used vehicle from lakewood, I must say that her service and effort was exceptional, especially in comparison to other dealerships we have dealt with. Thank you Frannie!!
Cory Singer was amazing to deal with! Followed thru on everything and found me a great vehicle. Krista in financing was awesome and Al in parts is the best to deal with. Fantastic group to deal with in the Edmonton area.
I checked with other dealers, for a discontinued part an older car, to no avail. I was extremely concerned that this part would not be found as I was told there was no part in all of Canada!! I was so fortunate to come to Lakewood Chevrolet. Emma Watson gave me a very friendly and warm welcome. When she was unable to find my part she called James Cromarty. James went far beyond to help me by checking spare parts, present stock and computer searching and until he found a generic work around which they did have in stock. He ...
I rarely post reviews, however the outstanding sales experience that I had at this dealership deserves one.This purchase was one of the easiest, stress free experiences, I've ever had. To top it off, we did this all through email and text. Started out with a simple email about the vehicle I was looking for. Received a response from Cole, the sales manager. He quickly found a vehicle matching my description. Through email and text, I requested some add ons to dress it up a bit. I also had a trade, he also made that very fair and easy. We ...
Hey erika with service department thanks for being so nice and quick with my car
I bought a 2019 Chevrolet Traverse back in March from Lakewood Chevrolet, and the staff were fantastic! They were extremely helpful and accommodating with the current pandemic situation. As I live just outside of Calgary, Alex from the dealership was able to drive it down for a test drive in March, and all of the paperwork was signed that day. Alex was great to deal with, and is very personable!
I am very pleased with my new purchase at Lakewood!They went above and beyond to meet with me at the times that best suited my hectic schedule even accommodating me on very short notice. They also went to great lengths to find me the best vehicle to suit my needs, which were very specific. Paperwork and financing were all handled with speed and efficiency. I was very pleased with the pricing and finance arrangements as well. I truly feel like an important and valued customer any time I have interacted with any department at Lakewood. This is the second ...
I recently purchased a second vehicle from Lakewood. I received a good value for my trade and a great price!. Thank-you to Trystan and Jas and all the people there who made this such a positive experience.
Thanks Erika for "going the extra mile "for me! Professional, patient and as a result great customer satisfaction!Kody also contributed to a positive experience standing behind Lakewood's word.