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I appreciate your email. I have to write to tell you how extremely happy I am with my Cruze. It's the best car I've ever had - most notably the gas mileage and a very noticeable difference with winter driving. It's sporty and fun to drive. My husband and I drove from Edmonton to Drumheller, including our touring around Drumheller, on one tank of gas! Absolutely incredible!
The staff at your dealership have always treated me well and your service department is exemplary. As a woman, I can tell you that you are the first and only dealership that doesn't treat me like I'm dumb and have no idea what I'm talking about when I say my car isn't running right. I also really like that your dealership offers all services - sales, service repair, parts, tires, and auto body. I only need to go one place.
This is the third car I've purchased from you and I've been 100% satisfied each time.
Thank you for making the purchase and maintaining of my vehicle an enjoyable experience.
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Hi Kerry , just wanted to drop a quick note to tell you guys what a great group of people and i had a super experience purchasing a new car! there was no pressure ,felt very relaxed and your people are very efficient and good at what they do! what really stands out for me was when we were dealing on the price etc Dan Bass went to bat for me and got it done !! Casey my sales person was a hoot . She works hard and makes it all fun . And i appreciate Kerry coming by to say hello and see how things are going. Looking forward to seeing you guys again for servicing etc and will be telling my friends about you! Have a great day . Howard M. (Proud Cruze owner).
Good morning Ryan!
As far as my responses on the survey – I am entirely thrilled with my car and could not be happier with the customer service at Lakewood. Everyone was so amazing and helpful, and I truly appreciate how easy you all made the process for me (my boyfriend agrees that the experience was phenomenal, especially compared to his experience buying a vehicle in January from Nissan in Kelowna)!
Everyone at Lakewood has been great (including you) and everything with my car has been fantastic. I’m entirely (completely) satisfied with absolutely everything regarding my vehicle as well as the dealership! That said, I'll make sure to fill out that survey as soon as I get it J
Hope you are doing well and having a great day!
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